Shipping & Return Policy

Which days do we ship?

We ship from Monday-Wednesday. Excluding Holiday’s.

USA Shipping Rates 

Express 2 Day Shipping

- $9.99 (up to 48oz)

- $12.99 (up to 96oz)

- $16.99 (96oz +)

Free shipping for all orders over $110.00

Processing Time

All Sea moss is made fresh to order. Our current processing time is 2-5 days. All orders placed Wednesday through Sunday will be shipped the following Monday.

Damages and issues

Please inspect your order upon reception. If the item is defective, damaged or if you receive the wrong item, contact us within 24 hours of receiving your item so that we can evaluate the issue and do our best to make it right.

If your item spoils due to excessive heat exposure or delayed delivery you must notify us immediately and provide photos of how your item arrived. If you do not contact us within the 24 hours we will not be responsible for replacing your order.

No Returns or Exchanges on damaged orders. Only a store credit or replacement will be given.